UX Design Contractor
Melbourne, Australia
Oct — Dec 2016
Launched in 2015, Bourne Digital has become one of the leading agencies in Melbourne, now helping innovate solutions for some of Australia’s biggest brands.
With a lean team of just the agency's founder, a senior designer and myself, we designed a retail POS system for one of the largest agribusiness holding companies in Australia in a lightening-paced 7 week sprint.
To accomplish this, we first planned and ran a 2-day Design Thinking workshop with a group of 16 executives. The big challenge was aligning the major problems of very diverse user and customer groups: from over-the-counter retail businesses to large agribusiness suppliers.
We iterated through several rounds of lo-fi sketches and wireframes. Using Axure, I led the team in testing clickable prototypes in rounds of moderated usability testing with our clients.
To conclude the sprint, we gave our final presentation to client executives, including several General Managers:
- Summary of our key findings from the Design Thinking workshop and exploration
- Annotated wireframes of all key pages
- Functional prototype of their custom POS system